How Product Support and Maintenance Services Help Your Business?
There are multiple factors to consider after launching a software product. Regular updates, performance monitoring, and maintenance are some of them. The product should meet the current market demands and industry standards to ensure market and brand relevance and also retain the customers. Here, product support and maintenance come plays an important role.
Our support and maintenance services enable clients to get the next version of the product with enhanced usability and as per the current market standards. We help our clients with a maintenance strategy that works parallel to your business goals with the developing market.
- Tremendous Enhancement in Productivity
- Uninterrupted Access to Timely Upgrades
- Fixes Various Bugs
- Up to Date with Current Trends
Our Product Maintenance and Support Services
Life-Cycle Management
From conceptualization, to research, requirements analysis, product development, maintenance and testing, we offer end-to-end PLM (Product Lifecycle Management) services to automate and manage the business needs.
Application Support and Maintenance
At FTx InfoTech, we provide a wide range of application support and maintenance services including testing, patch maintenance application configuration, backups, and so on. Our experts ensure to monitor app performance, bugs, and errors for long-term usability.
Product Enhancements
Upgrading applications and databases of the existing legacy system using emerging technologies to address major challenges of legacy systems and modernize the products.
Product Maintenance
From configuration management to troubleshooting and bug fixing, performance management and tuning, code review, we provide product maintenance service to refine the system and ensure that the operations are streamlined.
Product Support
At FTx InfoTech, we provide a wide range of product support services like L1 through L4 support services, change and configuration management, infrastructure setup, and so on.
Technical Support
From cloud deployment to voice/chat based technical support, data backup, and system enhancement, we provide multi-level technical assistance through experienced product engineers.
What Makes Us Stand Out from The Rest?
FTx InfoTech is focused on delivering result-oriented product maintenance and support solution that aligns with business requirements and exceed client’s expectations. As one of the reliable product development service providers, we have extensive experience in rollouts and maintenance & support and assure our clients with business continuity. Hiring us will offer benefits like:
- Expanded and Sustained Knowledgebase
- Robust Change Management
- Flexible and Transparent Pricing
- Quick bug resolution
- Robust Support Portal for Quick Self-Help, 24/7
Our Pricing Models
Choose the Right Hiring Plan for Your Project
Fixed
Suited for entrepreneur & startups, this pricing model works best for medium to large projects with specific development requirements and scopes.
Time & Material
Suited for startups, this pricing model works for small and medium project sizes, as you only have to pay for the resources and time you use.
ODC
Suited for enterprises, this pricing model works with evolving project requirements. We set up an IT infrastructure solely for the continuing project.
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Call Us845-420-7961