Conversational Experiences

Delivering an Unmatched Customer Experience with Intelligent Conversational Capabilities and Experiences

How Conversational Experiences Help Your Business?

Conversational services are transforming the customer service industry by bridging gap between people and machines through AI and voice. The future of customer service is conversational service, as it delivers voice, vision and virtual experiences to customers. As customer expectations for a frictionless customer experience have been increasing, conversational services help business with excellent customer services interactions. It helps businesses with:

  • Increase customer satisfaction
  • Cost-savings
  • Improve customer acquisition and loyalty
  • Real-time customer queries answered
  • Increase employee productivity
  • Wider customer reach
  • Increase Digital Engagement
  • Help in performing better in sales, marketing and customer service
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How Conversational Experiences Help Your Business?

Our Conversational Experiences Solutions

Chat/voice bots

Delivering an unmatched customer experience with Chat/voice bots developing for smart speakers, wearables, and displays.

Conversational AI

Making conversations more engaging and effective with AI-based language translation, knowledge extraction, vision, and analytics.

Digital Avatars

Giving a unique persona aligned with the brand vision to create digital avatars using conversation scripting.

Contact Centers

With the right combination of human and virtual agents, we provide AI-powered, cloud-based contact centers for effective customer service.

Role-based AR / VR solutions

Enabling personalized commerce and care through mobile AR solutions, VR kiosks, employee-centric HMD etc. to deliver remote assistance.

Conversational KM

Using enterprise information, our experts create an AI-based strong knowledge management foundation to enhance the efficiency of the conversational interface.

Conversational HR

Reinventing employee onboarding, policy communication, training, recruitment, policy communication with AI-based conversational interface.

Multi-Modal Engagement

Leveraging the power of multimedia (images/video) and extended reality, we deliver a superior experience to chatbot/voice bots.

Why FTx Infotech for Conversational Experiences?

At FTx Infotech, we craft an engaging and interactive voice and text-based conversational interfaces like voice apps and chatbots, powered by AI for users. Using natural language understanding, our AI experts understand the user’s intent and deliver a superior conversational experience with more personal attention. Our experts understand the market and segment customer needs and design a solution that solves those needs. Hire our experts to get a solution that delivers human-like interactions. We offer other advantages like:

  • Full Commitment towards Quality Solution
  • Customer Centric Approach
  • Flexible Hiring Options
  • Strict to NDA Policy
  • Open Communication
Why FTx Infotech for Conversational Experiences?

Our Pricing Models

Choose the Right Package for Your Project

Fixed

Suited for entrepreneurs & startups, this pricing model works best for medium to large projects with specific development requirements and scopes.

Time & Material

Suited for startups, this pricing model is ideal for businesses with small and medium project sizes who prefer to pay only for the resources and time used.

ODC

Suited for enterprises, this pricing model works best for projects with evolving requirements. To accommodate, we will set up an IT infrastructure solely for your continuing project.

Frequently Asked Questions

Conversational Experience is an intelligent, interactive conversation with a customer through a specific channel like chat or voice. We, at FTx infotech, provide AI-powered Conversational Experience (CE) solutions that increase engagement, interactions, and experience for both businesses and customers.
Having expertise in major conversational AI platforms, FasTrax Infotech offers a wide range of technology, AI, design and reimagination capabilities that deliver unparalleled business results.
We have been in business for over 12 years and deliver interactive solution to diverse industry verticals. We are offering 24/7 technical support and after delivery support. Our main goal is to achieve your business’s success because we believe your success is our success.
Once we mutually agree to go ahead with the process, all costs associated with our solutions will be discussed with you upfront to avoid any future billing disputes.
Yes, we sign NDAs with our clients before starting the project.

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